Online services

My Paris

A single log-in account and a personal space to access many of the city's online services with a single identifier (e-mail) and password.

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Administratif

Identity documents

The digital appointment booking service will show you all the appointments available over the next 9 weeks, for all the City's identity documents departments. It is possible to submit an application in a district other than your place of residence.

Civil status records

Request your copies of civil status certificates online. They will be forwarded directly to the relevant Mairie d'arrondissement. This is a secure procedure that ensures confidentiality.

Online archives

Consult the digitized archives of Paris. These are mainly genealogical sources, but also iconographic documents.

Archives de Paris website archives.paris.fr

PayFip: pay your bills online

Pay online by credit card, notices of sums to be paid issued by the City of Paris to pay, for example, your sweeping tax, your library subscription, your unpaid Paris Familles bills…

PayFip teleservices.paris.fr

Find a municipal facility in Paris

Are you looking for a swimming pool, a garden, a cultural venue, a town hall…?

Explore the city's municipal facilities

Aides

Vigilance register for vulnerable persons

Sign up to benefit from personalized assistance for the most fragile and vulnerable people in case of exceptional events: heatwave, flood, epidemic…

Sign up for the register of vulnerable isolated persons teleservices.paris.fr

You have applied for or received assistance from the City. This online service allows you to track them in real time.

Online tracking of your social aid applications aides-casvp.paris.fr

Referral to the Mediator of the City of Paris

You can contact the Médiateur de la Ville de Paris (City Mediation officer) to help you settle your dispute with a City of Paris department free of charge and out of court, once your dispute with the department has been unsuccessful. The Mediation officer is not authorized to examine requests for housing or crèche places.

Contact the Médiateur de la Ville de Paris online mediation.paris.fr

Request a free Paris Seniors Access' Pass online

This digital service enables you to apply for a Pass Paris Seniors Access' (formerly known as Navigo Emeraude Amethyste). It is loaded onto a Navigo card and allows travel on the entire Ile-de-France network (zones 1 to 5).

The Pass Paris Seniors or Access' digital service is currently unavailable.

Details of the conditions for the Paris seniors Access' Pass

20th district

Book your RSA appointment here

Click on a district in order to get information.

The APA digital service

Apply online for the Allocation personnalisée d'autonomie (APA) and track your application from a confidential personal space.

APA application apa.paris.fr

Free lawyer's offices in arrondissement town halls

5th district

Free consultations with lawyers at Borough Hall: please contact reception on 01 56 81 75 05.

6th district

Free consultations with lawyers at the borough hall
- a general practitioner
- a lawyer for advice on small and medium-sized businesses (TPE/PME)

7th district

Free consultations with lawyers at the borough hall
- a general practitioner

8th district

Free consultations with lawyers at the borough hall
- a general practitioner

19th district

Free consultations with lawyers at the borough hall
- a general practitioner
- an employment lawyer
- a family law lawyer

20th district

Free consultations with lawyers at the borough hall
- a general practitioner
- an employment lawyer
- a family law lawyer
- a lawyer specializing in housing law
- a lawyer for advice on small and medium-sized businesses (TPE/PME)

Paris Center

Free consultations with lawyers at the borough hall
- a general practitioner
- an employment lawyer
- a family law lawyer
- a housing lawyer

Click on a district in order to get information.

Families

Paris Family Portal

Paris Familles lets you manage your grouped bill for activities for the whole family (crèche, day nursery, leisure center, afternoon tea, study, conservatory, fine arts workshop, etc.). You can also register your children for extra-curricular activities, update your rate band, pay your bills and track your payments online, and manage your family account information.

Paris Family Portal familles-portail.paris.fr

Vacances Arc-en-ciel

An online payment service allows you to pay for your Arc-en-ciel stay.

Payment Vacances Arc-en- ciel teleservices.paris.fr

Refund imagine R

The City of Paris has set up a reimbursement scheme for Imagine'R and Vélib' cards for all young people up to the age of 18.

Parisian secondary school students

imagine R reimbursement: Parisian middle and high school students teleservices.paris.fr

Parisian children in primary school

Reimbursement Imagine R /JUNIOR teleservices.paris.fr

Sectorization: which school does your child attend?

You can search for the school or college where your child will attend. If more than one school is indicated for the same address, your child will be able to attend one of these schools, subject to availability. Register at your local Mairie.

School sector map capgeo.sig.paris.fr

Housing

If you wish to create a social housing application, update or renew your housing application.

Applying for social housing www.demande-logement-social.gouv.fr

The City of Paris offers everyone, whether or not they live in Paris, an online service for making an appointment for all your housing-related procedures in Paris. If you are applying for social housing for the first time, or updating or renewing your social housing application, you can make an appointment at the housing reception points in your arrondissement town hall.

Social housing: make an appointment rdvdlh.apps.paris.fr

LOC'annonces

With LOC'annonces , you can access apartment for rent ads from HLM housing organizations at rents 15% to 30% lower than in the private sector.

LOC'annonces teleservices.paris.fr

Scoring housing applications

Evaluate the situation of your social housing in the City of Paris with the cotation, a points system for your file.

Rating your social housing application teleservices.paris.fr

Tourist tax declaration

Would you like to declare your situation with regard to the collection and payment of taxe de séjour (tourist tax) for your hotel, furnished accommodation or bed & breakfast? This compulsory formality is carried out online via your new remote declaration area.

Online declaration of tourist tax taxedesejour.paris.fr

Declaration of meublés de tourisme

Would you like to rent a furnished tourist accommodation in Paris? You'll need to register your meublé de tourisme online to obtain a registration number.

Online declaration of furnished accommodation teleservices.paris.fr

Change of use of a dwelling

Would you like to carry out a professional or commercial activity in a property you own or rent? Do you own a property and want to rent it to a professional or company?

Change of use request teleservices.paris.fr

Risk(s) in the home
- to be reported

Do you have health or safety problems in your building/apartment? Does your home or building present health or safety risks for the occupants? Find out about the steps you need to take before notifying the Housing Technical Department.

Reporting risks in the home signalement-lhi.paris.fr

Slime to combat fuel poverty

If you're having trouble paying your energy bills and are suffering from poor insulation in your home, you can apply for Slime. The service is free and includes a diagnosis of your home.

Benefit from Slime

Travel

Clean mobility

Electrically-assisted bicycles, cargo bikes, discover Mobilib'… The municipality offers financial assistance to encourage the use of more environmentally-friendly modes of transport: soft modes, active modes, shared mobility…

Emploi

City contests

Everything you need to know about the competitions organized by the City of Paris: register, consult results…

Register for competitions and consult results teleservices.paris.fr

Internships and apprenticeships in the city

Are you a pupil, student or trainee looking for an internship with the City of Paris? Discover all our internship and apprenticeship offers online.

Employment and training

Would you like to: Learn French or a foreign language? Enrich your professional career? Prepare for a diploma? Cours d'adultes de Paris is open to Parisians and non-Parisians alike. Don't hesitate to register online.

Paris adult courses scap.paris.fr

The Paris Emploi platform

This tool provides complete, real-time visibility of all job and training offers listed by profession or sector in Paris and the surrounding area.

Paris Emploi emploi.paris.fr

Public areas

Dans Ma Rue

With the DansMaRue online service and free mobile application, become a player in your city by reporting anomalies such as uncleanliness, graffiti, etc…

DansMaRue teleservices.paris.fr

Bulky goods

To get rid of your bulky items, you can use the online bulky items removal service below.

Request for removal of bulky items teleservices.paris.fr

Recours administratif préalable obligatoire (RAPO) Pay parking in Paris

You may contest your Forfait de Post-Stationnement (FPS) by filing a Recours Administratif Préalable Obligatoire (RAPO) within one month of the date of notification of the Forfait de Post-Stationnement payment notice.

RAPO teleservices.paris.fr

Request for parking rights

Individuals and businesses can apply for parking permits online.

Request for authorization to move

To make it easier to organize removals in Paris, and in particular parking for loading and unloading, a new teleservice has been set up for online authorization requests.

Moving service.paris.fr

Request for a Temporary Occupancy Permit (AOT) for Event Parking

This digital service is reserved for event-related parking requests. Obtaining this authorization allows you to benefit from a preferential rate for your parking.

Temporary parking permit for events teleservices.paris.fr

Pound

Claims after vehicle has been removed from the road and impounded

Would you like to make a claim after your vehicle has been removed from the public highway and impounded? You can submit a claim for compensation for damage caused when my vehicle is impounded.

Claim for compensation indemnisation-fourriere.paris.fr

Check if your vehicle has been moved or impounded

If you think your vehicle may have been subject to a removal procedure (for example, in connection with the organization of an event on the public highway), an online service enables you to carry out a search using the vehicle's registration number.

Finding your vehicle in the Paris pound teleservices.paris.fr

Associations

Paris Asso

Paris Asso provides access to a range of services for associations, as well as online applications for subsidies and sports facilities.

Paris Asso parisasso.paris.fr

Acting for Paris

Associations, post your ads for volunteers and material resources; register in the directory.
Citizens, look for an association, a volunteer mission or an opportunity to help an association by donating equipment.

Acting for Paris agir.paris.fr

Leisure

Paris Sport Vacances

The Paris Sport Vacances scheme offers a wide range of sporting activities to keep your children, aged 7 to 17, busy during the vacations.

Register your child for Paris Sport Vacances psv.apps.paris.fr

Reserve a tennis court

Paris Tennis lets you book municipal tennis courts online.

Reserve your tennis court tennis.paris.fr

Paris Sport Seniors

Are you over 55? Join the Paris Sport Seniors program, which gives you free access to a complete range of sporting activities in all arrondissements.

Sign up for Paris Sport Seniors activities sportsenior.paris.fr

Library catalog

Consult the catalog of municipal lending libraries or special libraries, access your user account, reserve books or extend your loan…

Catalog of lending and special libraries bibliotheques.paris.fr

Online tutoring

This service offers hundreds of hours of video lessons for students from CP to Terminale, including interactive quizzes, "e-cahier de vacances" and many other resources. To access it, simply log in with your reader account.

Access to tutoring bibliotheques.paris.fr

Conservatoires de la Ville de Paris

Applications for beginners in dance, music and theater

Registration for music, dance and theater will take place in spring 2023, with dates to be announced on the digital registration platform.

Applications for beginners teleservices.paris.fr

Applications for non-beginners in music and dance

Applications are to be submitted online in spring 2023 (dates to be specified) on the digital registration platform,

Youth pass

If you're aged between 15 and 25, from June¹ to September 30, take advantage of special offers for exhibitions, cinemas, shows, sports and leisure activities.

Get your youth pass passjeunes.paris.fr

Citizen participation

Citizen Card of Paris

The Citizen Card of Paris can be requested at any time. By clicking on the button below, each citizen can create an account and order it!

"Deciding for Paris

Do you have an idea or a project for the Paris of tomorrow? On the "Décider pour Paris" citizen participation site, you are invited to propose ideas, discover published proposals and take part in discussions.

Deciding for Paris decider.paris.fr

Participatory budget

Understand the budget and vote on Parisians' projects

Participatory budgeting budgetparticipatif.paris.fr

Greening permits

If you're dreaming of becoming the gardener in your neighborhood, then the greening permit is for you! It gives you access to a site of your choice, and above all, the opportunity to look after this little piece of garden yourself.

Greening permits teleservices.paris.fr

Urbanism

Planning procedures

From April¹, 2019, you can apply online for planning permission, prior declaration, development permit, demolition permit and obtain a planning certificate.

Planning procedures teleservices.paris.fr

Planning information

The Welcome and User Services Office (BASU) responds to the following requests:

Help with urban planning files by appointment
Help with digital filing of planning applications by appointment
Consultation of planning files that have been the subject of a decision via the contact form(Urbanisme/Consultation dossiers instruits).

Planning information issued via the Internet is only valid on the day it is issued. They constitute a simple information document and can in no way be considered as an administrative authorization of any kind, nor as a planning certificate.

Planning information notice

This service allows you to view and download the electronic file of the official planning information notice for any plot of land located in Paris.

Planning information noticeru.paris.fr

Professionals

Applications for planning permission, signage, stalls or terraces, and requests for parking rights

Requests for planning permission, signage, terrace installation, stalls or mobile ashtrays, as well as road permits, can now be submitted online via "Mon espace professionnel". Businesses can also apply online for parking permits. All you have to do is create an account to create your file, submit it and follow its processing by the City's services.

Guichet des professionnels de Paris guichetpro.paris.fr

Information on basement conditions

Would you like to know whether your subsoil is at risk from the presence of an underground quarry? You can now query the Inspection générale des carrières (French quarry inspectorate) online, which provides a digital information service on the subsoils of Paris and its inner suburbs (92, 93 and 94).

Tourist tax

You can now make your annual declaration for the flat-rate tourist tax online, in just a few clicks.

Tourist tax declaration form taxedesejour.paris.fr

Public procurement

All City of Paris consultations are published on a common space for responding directly online.

Dematerialized public procurement marches.maximilien.fr

Collection bins

If your garbage can has a broken lid or damaged wheels, simply fill in an online form to request repairs.

Repairs to collection bins teleservices.paris.fr

Digital facilitation

Having trouble using the city's digital services? Borough halls can provide you with a digital space where you can obtain information and assistance with your online administrative procedures.

Town hall staff will help you and show you the online procedures available to you.

In each town hall, there's a space where you can save time by completing several procedures in one place. A receptionist trained in digital facilitation will explain and show you how to use online services that you can then use on your own equipment (smartphones, computers…).

Please note: it is possible to scan documents, but this is reserved for online procedures only.

Online services

Content

My Paris

Administratif

Identity documents

Civil status records

Online archives

PayFip: pay your bills online

Find a municipal facility in Paris

Aides

Vigilance register for vulnerable persons

Social assistance applications

Referral to the Mediator of the City of Paris

Request a free Paris Seniors Access' Pass online

Online appointment booking for RSA applications

1st district

2nd district

3rd district

4th district

5th district

6th district

7th district

8th district

9th district

10th district

11th district

12th district

13th district

14th district

15th district

16th district

17th district

18th district

19th district

20th district

Click on a district in order to get information.

The APA digital service

Free lawyer's offices in arrondissement town halls

5th district

6th district

7th district

8th district

9th district

10th district

11th district

12th district

13th district

14th district

15th district

16th district

17th district

18th district

19th district

20th district

Paris Center

Click on a district in order to get information.

Families

Paris Family Portal

Vacances Arc-en-ciel

Refund imagine R

Parisian secondary school students

Parisian children in primary school

Sectorization: which school does your child attend?

Housing

Social housing application

Make an appointment online for all your housing-related formalities in Paris

LOC'annonces

Scoring housing applications

Tourist tax declaration

Declaration of meublés de tourisme

Change of use of a dwelling

Risk(s) in the home - to be reported

Slime to combat fuel poverty

Travel

Clean mobility

Emploi

City contests

Internships and apprenticeships in the city

Employment and training

The Paris Emploi platform

Risk(s) in the home
- to be reported